Cancellation 6+ Hours Before Service
If cancellation is made at least 6 working hours before the service time, the customer is eligible for a full refund within 14 working days.

Royal Life
Cleaning tailored to your lifestyle
Cancellation and refund rules are applied as follows:
If cancellation is made at least 6 working hours before the service time, the customer is eligible for a full refund within 14 working days.
If cancellation is made less than 6 working hours before the service time, the customer is eligible for a 50% refund within 14 working days.
Refunds are processed to the original payment method when applicable, subject to banking and gateway processing times.